Conflict Management: A Practical Workshop for Leaders

In this workshop, you will learn strategies to help you manage and resolve various conflicts within your department or institution. You will be introduced to practical tools that address conflict in its earliest stages before it becomes a formal dispute. There is no one-size-fits-all approach to resolving conflicts. That’s why our expert instructor will present numerous scenarios and discuss the use of framing, facilitation, and other dispute-resolution tools to help you:

• Improve and sustain a healthy working environment
• Build rapport among colleagues
• Increase faculty and staff morale